Privacy policy

Last updated 12 August 2026.

Who we are

PrairieTask, operating in Saskatchewan, Canada. This policy is written to meet Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA). It has not yet been reviewed by a lawyer.

What we collect, and why

• A name.Optional. Shown to others as a first name and an initial — “Daniel M.” — never in full.
• An email address or mobile number. Optional, and collected only so we can tell you when someone replies to you. Never shown publicly and never given to another user.
• Your city and neighbourhood.Shown publicly as “Stonebridge, Saskatoon”. We do not ask for or publish your street address; you share that privately, yourself, once you have decided to work with someone.
• What you post. Task descriptions, helper profiles, photos and reviews — these are public by design, because a listing nobody can see is not a listing.
• Messages. Stored so conversations work, and so a report can be investigated. See below.
• Payment details. Only if you choose to pay through PrairieTask. Card details go directly to Stripe — we never see or store them.
• Basic technical data. Your IP address, used to rate-limit abuse, and server logs.

What we never do

• We do not sell your personal information. To anyone. Ever.
• We do not show your phone number, email or street address to other users.
• We do not use advertising trackers or advertising cookies.
• We do not read your messages routinely — see the next section.

Messages

Messages between you and another user are stored on our servers. They are not end-to-end encrypted, and staff can technically access them.

In practice we look at a conversation in one situation: somebody reported it. A report cannot be judged without reading what was said. If you block someone, the conversation is kept rather than deleted, precisely so you keep the record.

Who else sees your data

• Other users — only what your listing or profile shows, which never includes contact details or an exact address.
• Service providers we depend on: our hosting and database provider, Stripe (payments), and our email and SMS providers. They process data on our behalf and only for that purpose.
• Law enforcement, if we are legally required to, or where someone’s safety is at immediate risk.

Some of these providers operate outside Canada, which means your information may be stored or processed elsewhere and could be accessible to courts there.

Cookies

We use one cookie: the one that keeps you signed in. It is not used for advertising or tracking, and there is no third-party advertising cookie on this site. Any analytics we use is configured to set no cookies and collect no personal data.

How long we keep it

Listings, profiles, messages and reviews are kept while your account exists. Delete your account and we delete your personal information, except where we must keep something — for example a record of a payment, for tax and accounting reasons, or evidence relating to a report of harm.

Reviews you wrote about other people may remain, with your name removed, because deleting them would rewrite someone else’s reputation.

Your rights

Under PIPEDA you can ask us for a copy of what we hold about you, ask us to correct it, or ask us to delete your account and personal information. You can withdraw consent for notifications at any time in notification settings. Ask us using the contact address published on the site and we will respond within 30 days.

If you are unhappy with how we have handled it, you can complain to the Office of the Privacy Commissioner of Canada.

Security, honestly

Passwords are stored hashed, verification codes are stored hashed, card details never touch our servers, and access is limited. No service can promise perfect security, and we will not pretend otherwise. If a breach affects you, we will tell you.

Children

PrairieTask is for people 18 and over. We do not knowingly collect information about children.

Changes

We may update this policy. If a change is significant we will say so rather than quietly changing the date at the top.